Create a culture in which it is okay to make mistakes and unacceptable not to learn from them.

The education system is focused on being always right. But this is counterintuitive because it’s better to make mistakes, reflect on them, and learn from them. Being wrong is fine, as long as you learn from it. If you are not wrong, you do not invent. People who are afraid of being wrong do not make bold decisions. That’s why it’s good to make a culture in the company that will be fine with making mistakes.

1. Recognize that mistakes are a natural part of the evolutionary process.
   Fail well and don’t feel bad about your mistakes or those of others. Love them!

2. Don’t worry about looking good; worry about achieving your goals.
   Get over “blame” and “credit” and get on with “accurate” and “inaccurate.”

3. Observe the patterns of mistakes to see if they are products of weaknesses.
   The fastest path to success starts with knowing what your weaknesses are.

4. Know what types of mistakes are acceptable and what types are unacceptable.
   Don’t allow the people who work for you to make the unacceptable ones.

List acceptable mistakes in first column and unnaceptable in second one – to help you react appropriately when your people make them.