Create psychologically safe organizations where people feel comfortable giving and receiving constructive feedback
Instructions
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Have leaders ask for feedback and schedule regular feedback sessions
Have them share their past experiences with receiving feedback when they benefited from constructive criticism. -
Have the leaders admit some of their imperfections
Demonstrating and normalizing vulnerability helps employees feel more comfortable opening up about their own struggles and sharing information. -
Create practices to role-model humility, openness and inclusiveness
For example: Hold ‘Ask me anything’ coffee chats, open weekly one-on-one meetings by asking for input and constructive criticism, and set up monthly team sessions where everyone shares their development goals and progress and thus are inspired to recognize their shortcomings and work to overcome them.