Brand Storytelling
Branding
Develop a customer-centric brand

Develop a customer-centric brand

from Brand Storytelling: Put Customers at the Heart of Your Brand Story by Miri Rodriguez

How to Apply This

  1. Allow your customer to be Batman and your brand to be Robin.
    Your brand can serve as a sidekick to help your customers prosper with your products and services.
  2. Prioritize customer-centricity.
    Every team member should know your ideal customer's needs, wants, and tendencies well and be willing to provide them with the best service possible.

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