Encourage praise & criticism
from Radical Candor: Be a Kickass Boss Without Losing Your Humanity by Kim Scott
How to Apply This
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Devise an organized system for suggestions and complaints
This can be even a box in which people put pieces of paper with suggestions and complaints written on them. -
Establish “fix-it” weeks
Instead of working on something new, try to improve existing products, user experience, etc. during “fix-it” weeks. -
Say “that’s wrong” not “you’re wrong”
This way, the employees will know that the criticism is not personal. -
Praise your employees publicly, criticize them privately
They will be more appreciative and comfortable. -
Create a safe environment for employees to criticize you openly
Show your employees that embracing criticism can make you do your job better.
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