Get started with permission marketing
Instructions
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Figure out the lifetime value of a new customer.
Without this data, it will be extremely difficult to calculate what it is worth to acquire new permission. -
Create, build and develop a series of communication suites that you will use to turn strangers into friends.
This can be a series of e-mails, letters, scripts to use in phone conversations, web pages, etc. Essential to each suite are four key elements:
-Include a call to action in all your advertising. Never run an ad that doesn’t give consumers a chance to reply. When they respond, initiate one of the communication suites.
- Measure the performance of each suite, then eliminate the bottom 60% and replace them with new suites. Maintain ongoing testing.
-Measure how many permissions you achieve and how much it changes buying behavior. Make sure you reward the permission team for exceeding metrics.
- Assign one person to guard the permission base, they can focus on increasing permission levels from each individual, and you should reward resistance to short-term profiteering. -
Decrease your cost of frequency.
Automating responses and moving to email and the Internet will achieve this. -
Rebuild your website to turn it from brochureware to a focused permission acquisition medium.
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Regularly audit your permission base.
This will help you determine how deep your permission really is. -
Leverage your permission by offering additional products or services or byco-marketing with partners.